Technical Services Manager, Automation Platforms (Ottawa)

Technical Services Manager, Automation Platforms (Ottawa)

17 Aug
|
Jobtailor
|
Ottawa

17 Aug

Jobtailor

Ottawa

Own and operate the UiPath cloud orchestrator and design development, test and production environments Design, deliver and maintain unattended robot infrastructure, including Azure Virtual Desktop, Cloud PC, machine pools and capacity planning Manage UiPath upgrades, patches, feature rollouts and releases Define and enforce platform, security and governance standards for automation Design and manage robot/service identities, Active Directory/Entra ID access and secret management solutions Ensure compliance with regulatory, security and audit requirements Define UiPath development standards, including REFramework, queues, exception handling and retry patterns Review technical designs and code and advise senior and lead developers Ensure production reliability, monitoring and support Monitor operational metrics and respond to incidents, including root cause analysis and corrective actions Coordinate changes, risk assessments, approvals and production launches Design and lead UiPath integrations with ServiceNow, APIs, data platforms, Power Platform and other automation technologies Ensure alignment with EDC enterprise architecture and digital strategy Lead adoption of AI capabilities within UiPath and other automation platforms Manage AI consumption, cost controls, usage tagging and responsible AI usage Act as a technical point of contact, facilitate communities of practice and mentor developers Communicate platform technical risks, options and decisions to stakeholders Undergraduate degree in Computer Science,



Engineering or a related field Strong mastery of the UiPath platform and orchestrator Experience with unattended robots and robotic execution infrastructure, including Azure Virtual Desktop (AVD)/Cloud PC Experience with REFramework and scalable automation tools Proven experience in regulated operational automation environments Experience with Azure DevOps, CI/CD pipelines and Git Proven ability managing senior engineers and enterprise-scale platform automation preference given to Canadian citizens or permanent residents Experience in financial services, insurance, banking or other regulated environments — asset Experience with ServiceNow and Power Platform — asset Experience with API integrations, API management and data platforms — asset Experience managing AI-driven automation in production — asset Fluency in both of Canada's official languages, English and French — asset Strong communication skills and ease presenting to technical and business audiences — asset Demonstrates solid expertise in UiPath platform management, including orchestrator operations, unattended robot infrastructure, and compliance with regulatory standards. Proven ability to lead automation initiatives, mentor teams, and integrate AI capabilities within enterprise environments. UiPath Platform Mastery Unattended Robot Infrastructure Management Azure Virtual Desktop Experience Regulated Operational Automation Experience API Integrations and Management ATS Optimization Keywords UiPath Orchestrator Azure DevOps CI/CD Pipelines Capacity Planning Secret Management Solutions Monitoring and Incident Response Root Cause Analysis Regulatory Compliance Azure Virtual Desktop ServiceNow

📌 Technical Services Manager, Automation Platforms (Ottawa)
🏢 Jobtailor
📍 Ottawa

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