Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a agile and enriching culture.
WHO WE ARE
- We love books and all things beautiful
- We are Canada’s Cultural Department Store
- Books are our heart and our soul and Great Books are JUST the Beginning…
We play by the following rules:
- We exist to add joy to our customers’ lives each and every time they interact with us and our products
- Our job is to create joyful moments for our customers
- We treat each other the way we’d treat a valued friend
- We inspire each other to do our best work
- We seek to ignite creativity and innovation every day
- We give back to the communities in which we operate
Adding joy to our customers’ lives and finding new, meaningful ways to improve the customer experience
Building customer relationships by uncovering their stories,
getting to know their needs and recommending product selections they feel good about
Sharing your passion for Indigo’s unique assortment of books and life-enriching products, and generating excitement about new products, promotions and programs
Connecting with communities by leading and supporting Indigo events with the highest degree of professionalism
Contributing to Indigo’s amazing team spirit
Using merchandising standards to create a visually appealing, stimulating store
Qualifications
Previous employment in retail or the services sector
Have worked in sales or merchandising
- Knowledge of Indigo product lines and offerings is an asset
Additional Information
Indigo Books & Music is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources if you require accommodation. We will work with all applicants to accommodate their individual accessibility needs.
WELCOME HOME
📌 TEST 20210608 CER - Customer Experience Representative (Toronto)
🏢 IndigoSB
📍 Toronto
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