Job Title: FOCS Associate ECOMM and Voice Surveillance

Job Duration: month

Location: Montreal, QC (Hybrid)

Pay Range: $/hr without any benefits

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Responsibilities:

- Review Voice and E-communications of bank employees for adherence to firm and regulatory rules and requirements.
- Detect, review and report potentially suspicious activities.
- Conducting both routine and special inquiries as required or requested.
- Working with FOCS (Front Office Conduct and Surveillance) managers to resolve instances of apparent breaches of firm and regulatory rules
- Proactive and timely escalation of issues to the Monitoring Manager
- Provide day-to-day assistance and support to the regional Surveillance teams
- Ensure that relevant procedures, systems and controls are up to date and effective, and to identify / facilitate remedial action where necessary
- Assist in preparing management information and reporting regarding surveillance and monitoring activities
- Assist in the enhancement of existing processes and develop recent processes for identifying instances of Market Abuse and breaches to Conduct of Business and Exchange rules etc.
- Ensure the use of workflow investigation tools
- Contribute to the set-up, implementation and operation of risk prevention tools
- Contribute to the implementation of Regulatory, Group and CIB standards against money laundering, fraud, corruption, terrorism, etc.
- Comply with all applicable legal, regulatory and internal Compliance requirements, including,



but not limited to Compliance policies and procedures as issued from time to time.

Minimum required qualifications

Conduct

- Excellent interpersonal and communication skills with management and transversal functions
- Adaptability
- Be a role model, supporting and fostering a culture of good Conduct
- Demonstrate proactivity, transparency, and accountability for identifying and managing conduct risks
- Consider the implications of your actions on colleagues, partners and clients before making decisions, and escalate issues to your manager when unsure

Market, Product and Business Experience

- Knowledge of the capital markets
- Knowledge of trading and business terminology is a significant advantage
- Strong organizational skills – ability to multitask and prioritize based on potential impact
- Capacity to analyze issues, synthesize findings and communicate them in an effective manner
- Proven ability to work autonomously

Technical Skills

- Advanced knowledge of Excel
- Ability to organize data sets
- Generally comfortable and adept at learning and using technology tools
- PowerPoint/presentation skills

Language Skills

- Proficiency in French and English is mandatory
- Proficiency in Spanish, Portuguese or other languages a plus

Preferred qualifications:

- Capital Markets, Risk Management or Compliance experience
- - years Surveillance / Compliance/ Risk Management experience within a financial services/securities environment helpful

Other qualifications:

- Project management experience a plus

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