Job Description

Northland Properties is a Canadian‑owned hospitality group recognized for operating hotels, restaurants, resorts, and more. We are seeking a Hotel Night Auditor to conduct nightly audits, balance and consolidate departmental ledger accounts, prepare operating reports, and work the front desk during night shifts.

Job Requirements

- Fluent in English and French (preferred)
- High School Diploma, G.E.D. or equivalent
- Completion of a two‑year apprenticeship program, or a college program in front desk operations or hotel management (preferred)
- Experience in all aspects of customer service and people management
- Strong working knowledge of hospitality industry principles, methods, practices, and techniques
- Strong working knowledge of accounting practices and principles
- Ability to analyze and interpret the needs of clients and offer appropriate options, solutions, and resolutions
- Exceptional conflict resolution, negotiation, and objection handling skills
- Ability to respond quickly in a agile and changing environment
- Ability to build and maintain lasting relationships with corporate departments, key business partners, and customers
- Knowledge of cost analysis, fiscal management, and budgeting techniques
- Ability to effectively communicate both verbally and in writing
- Thursday, Friday, Saturday availability

Duties

- Maintain inventory of vacancies, reservations and room assignments
- Register arriving guests and assign rooms
- Answer enquiries regarding hotel services and registration by letter, telephone and in person, provide information about services available in the community and respond to guests’ complaints
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
- Present statements of charges to departing guests and receive payment




- Post all daily room and outstanding charges
- Take over from the evening cashier, checking and accepting float and takings
- Accept revenue and floats from restaurant cashiers, ensuring that these are securely locked away
- Accept and lock away keys from various departments
- Prepare Credit Card/Charge Card summaries and post to DAB’s account
- Maintain a high standard of personal hygiene and appearance

Applicable Skills

- Excellent customer relations
- Must have time‑management skills
- Adaptable to change and able to handle multiple priorities under pressure
- Eager and focused to exceed guest expectations

Perks

- Rewards & Recognition
- Discounted Hotel Stays for Team Members and Family & Friends rates too!
- 25% discount at our restaurants for up to 6 people
- Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort
- Ongoing Employee events, incentives & recognition
- Growth Opportunities – Career Advancement from within
- Dedicated Training Program
- Employee Assistance Program (EAP) – Free mental health support, legal & financial counselling
- Refer a friend or family and earn money
- Group Life Insurance, Extended Health, Dental, Vision Care
- Complimentary Stays
- RRSP Matching
- Milestone Rewards
- Tuition Credit Program

Equal Opportunity Statement

Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Sandman Hotel Group takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. Requests for accommodation can be made at any stage of the recruitment process, applicants are asked to make their needs/requirements known.

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📌 Night Auditor (Squamish)
🏢 Sandman Hotel Group
📍 Squamish