Introduction

Working at Wonderbrands, there is never a dull moment! As a successful company that is continually growing there is always challenging yet rewarding work to be a part of.We have an “entrepreneurial” mindset which encourages all our team members to use their own “creativity” and “out of the box” thinking to come up with solutions and new ideas.

Overview

TheQuality Continuous Improvement Technician (QCI Tech) plays a crucial role in driving daily quality improvement initiatives at Wonderbrands bakeries. This position is responsible for conducting thorough quality checks, documenting deviations using iQMS and Cereboro, and working with the Continuous Improvement (CI) Engineering team to perform root cause analyses. By ensuring all issues are properly diagnosed and assigned to the appropriate functional areas, the QCI Tech helps maintain and enhance product quality.

QCI Techs also champion product quality improvements by actively participating in Quality Huddles as part of the VQS process, ensuring that detailed product information is available for evaluation. They utilize Six Sigma methodologies for data gathering and analysis to identify effective improvement solutions and collaborate with R&D;, Engineering, and Maintenance teams to support issue resolution.

Beyond addressing quality concerns, QCI Techs play a key role in sustaining improvements by monitoring product quality, collecting data, reporting deviations, and supporting the implementation of quality programs and continuous improvement initiatives. This role emphasizes the use of technology and data analytics to enhance quality, efficiency, and compliance in a fast-paced manufacturing workplace.

Additionally, QCI Techs support the Bakery Quality Manager (BQM) in ensuring adherence to all Quality Assurance programs, including HACCP, and actively participate in preparing for BRC audits, further strengthening the bakery’s commitment to excellence and regulatory compliance.

Night shift, 3 days/12 hours

What Wonderbrands offers:

- Wonderbrands believes in local talent and accelerated career growth
- Competitive compensation, health and dental benefits




- Pension plan with matching contributions
- Annual incentive program
- Discount program that covers almost everything under the sun - restaurants, gyms, shopping, etc.

Responsibilities

Product Quality & Process Monitoring

- Actively contribute toproduct quality improvements by collaborating with bakery teams.
- Monitorproduction processes and parameters to ensure compliance with recipes and ingredient specifications.
- Performroutine quality inspections on raw materials, in-process products, and finished goods.
- Verifypackaged products meet quality standards.
- Work withContinuous Improvement (CI) Engineers to conductroot cause analysis and implement corrective actions.

Compliance & Documentation

- Maintainaccurate records of quality checks, test results, and deviations using tools likeiQMS .
- Ensure compliance withfood safety regulations (CFIA, FDA, USDA, SQF, BRC, GFSI) and internal policies.
- Document allQuality Assurance (QA) processes and maintain necessary records.
- Assist inaudit preparation and execution (internal, third-party, regulatory).

Quality Huddles & Continuous Improvement

- Actively participate indaily Quality Huddles , collecting and analyzing relevant samples.
- Collaborate withproduction teams to identify and resolve quality deviations.
- Support and implementcontinuous improvement initiatives to enhance product quality and efficiency.

Food Safety & Sanitation

- Verify thatsanitation procedures are followed to maintain a hygienic production environment.
- Conductenvironmental monitoring and swab testing to ensure compliance with food safety standards.
- Enforceallergen control and cross-contamination prevention measures .

Training & Team Collaboration

- Educateproduction staff onGood Manufacturing Practices (GMPs)



and quality standards.
- Work closely withR&D;, Engineering, and Operations teams to supportnew product development andprocess improvements .

Investigation & Reporting

- Conductroot cause analysis on quality defects and customer complaints.
- Implementcorrective and preventive actions (CAPAs) to prevent recurring issues.
- Generate and presentquality reports to management.

Labeling, Packaging & Product Testing

- Ensureaccurate labeling, coding, and packaging in compliance with regulations.
- Verifyallergen declarations, ingredient lists, and nutritional information for accuracy.
- Conductshelf-life evaluations to assess product stability and monitorpackaging integrity to prevent contamination.

Learning & Skill Development

- Gain expertise inSix Sigma methodology as it applies to quality improvement.
- Obtain aGreen Belt in Six Sigma within one year of starting theQCI Tech position .
- Act as aSix Sigma champion , sharing knowledge and promoting best practices within the bakery team.

Requirements

Education & Experience

- Associate’s or Bachelor’s degree inFood Science, Engineering, Quality Management, or a related field.
- 2+ years of experience inquality assurance, continuous improvement, or a related role in afood manufacturing environment .

Technical & Analytical Skills

- Strongproblem-solving skills andlogical thinking to conductroot cause analysis effectively.
- Ability toanalyze production data and generate actionable insights.
- Knowledge offood safety regulations, HACCP principles, andindustry best practices (preferred).
- Experience withquality management software, data analytics tools, andautomation systems (a plus).
- Familiarity withLean Manufacturing, Six Sigma, andContinuous Improvement (CI) methodologies (preferred).

Soft Skills & Work Ethic

- Stronganalytical, organizational, andproblem-solving abilities.
- Excellentcommunication and collaboration skills to work effectively across teams.
- Ability tothrive in a fast-paced environment with a focus oncontinuous improvement and innovation .

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📌 Technicien(ne) en amélioration continue de qualité / Quality Continuous Improvem (Longueuil)
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