Drive operational excellence as the Service Manager for DAC Industrial Engines in Dartmouth, NS. Lead a dedicated team in delivering exceptional service and support across multiple markets in Atlantic Canada.
This pivotal role involves overseeing service department functions, ensuring high customer satisfaction and profitability. You will manage a team of technicians and administrators while coordinating workflow, quality control, and interdepartmental communication. Your leadership will shape a positive workplace culture focused on accountability and continuous improvement.
Key Responsibilities:
• Supervise and train service technicians and staff
• Oversee daily operations for shop and field services
• Monitor project scheduling and resource allocation




• Act as primary contact for escalated customer issues
• Ensure accurate documentation and inventory management
Requirements:
• Proven experience in a leadership role in service or technical fields
• Robust knowledge of diesel engines and mechanical systems
• Exceptional organizational and multitasking abilities
• Skilled in budget management and KPI tracking
• Proficient with service management tools and Microsoft Office
Lead DAC Industrial Engines to service excellence while nurturing strong customer relationships.
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📌 Service Manager at DAC Industrial Engines (Dartmouth)
🏢 Meridia Recruitment Solutions, a Knightsbridge Robertson Surrette
📍 Dartmouth