Support guests at WestJet in Calgary as a Customer Service Agent. Be the friendly face that ensures a secure and pleasant airport experience for all travelers.
WestJet is actively seeking part-time Customer Service Agents to join its Calgary airport team. You will interact with guests as they arrive, managing ticketing, reservations, and any baggage-related issues to promote a smooth travel experience. Your role supports individuals with mobility challenges and requires a professional demeanor at all times.
Key Responsibilities:
• Process service fees and modify guest itineraries
• Assist guests with self-serve kiosks during check-in
• Manage queries about delayed or damaged luggage
• Support guests facing travel disruptions with empathy




• Uphold safety standards to ensure timely operations
Requirements:
• At least two years of customer service experience
• Ability to multitask effectively in a quick-paced setting
• Physical stamina to lift 50 lbs and stand for hours
• Previous experience in travel or hospitality preferred
• Flexible schedule required for shifts in a 24/7 environment
Deliver outstanding service and represent WestJet’s commitment to quality as a Customer Service Agent in Calgary.
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📌 Customer Service Agent at WestJet Calgary
🏢 Flying Seekers
📍 Calgary