RQ00764 - Solution Architect - CRM - Intermediate

Posted On 12/08/2026

Job Information

Term 260 Days

Assigned Recruiter(s) Ashwini Dhobale

Job Opening ID 11357

Technology

Number of Positions 1

Work Experience 10+ Years

City Toronto

State/Province Ontario

M4C

Job Description

Qualifications

• 10+ years hands-on experience in software development, systems engineering, or a similar role along with extensive IT experience in a leadership capacity, gained in a complex technological environment, paired with post-secondary education in Information Technology, Computer Science, Engineering, Information Systems or Math (or an equivalent combination of education and experience), certifications. "
  


• Experience in a technical advisory or consulting role preferably within utility industry documenting functional and technical designs, configuring applications to support client business processes and associated user stories across the work order life cycle.
  


• Extensive asset management application development and integration to ERP systems experience
  


• Leading major enterprise-wide Cloud transformations, with working knowledge of Cloud adoption, Infrastructure As Code (IaC) software-defined infrastructure and private and public Cloud systems
  


• Extensive knowledge & experience in IBM Maximo suite of applications related platform. Consistently refine the Maximo applications functionality, dependability, uptime, performance, eco-friendliness, and security, along with its databases and supplementary tools. Good to be a Maximo super-user
  


• Experience with stakeholder communication methodology or practises used to share new features, benefits or analysis, assessment etc.
  


• Experience with Maximo versions, specifically Maximo 7.6, and a working knowledge of Maximo 9.1. Must be proficient in working on upgrades and development in versions 7.6.1.2 and MAS 9.1. Competency in all Maximo modules and features, including but not limited to Work Order Management, Asset Management, Preventive and Corrective Maintenance, Configuration, Scripting, Report Development, and interfacing Maximo with other systems.
  


• Strong in process management and controls to minimize risks exposure.
  


• Solid interpersonal capabilities, including teamwork, facilitation, and negotiation skills. Along with exceptional analytical and technical aptitude. Outstanding planning and organizational abilities
  


• Excellent written & verbal communication skills (comfortable & confident communicating at all levels including business partners, leadership and vendors.
  

The Specialist, is responsible for:

• Providing technical architecture, technical design, solutions, and information related to industry trends to lead all functional and technical aspects of solution development,
  
  
  
  including design of custom applications and interfaces ensuring quality of the implementation.
  


• Developing work management technical strategy/architecture/framework, criteria and key technical architectural design decision documents which can be applied across divisional processes while gathering requirements, mapping business processes, solution design and implementing change management on a program level.
  


• Managing the configuration and layout of enterprise architecture and infrastructure
  


• Recommending Changes to procedures which result in operational optimization.
  


• Participating in root cause analysis reviews when applicable
  


• Promoting shared infrastructure, technical designs, and applications to reduce costs and improve information flows, and ensure that Projects do not duplicate infrastructure or diverge from business and IT strategies.
  


• Providing guidance for developing technical strategy for legacy data conversion and data migration, data conversion functional specifications and data mapping
  


• Supporting functional test case development, application testing and functional unit test pertaining to the Program.
  


• The resource is also responsible for supporting Divisional implementations as the Maximo Technical Subject Matter Expert. This is an essential component to ensure project and program success and requires a resource with 10+ years of demonstrable work order systems implementation with the Maximo product.
  


• Providing technical architecture, technical design, solutions, and information related to industry trends to lead all functional and technical aspects of solution development, including design of custom applications and interfaces ensuring the quality of the implementation.
  


• Developing work management technical strategy/architecture/framework, criteria and key technical architectural design decision documents which can be applied across divisional processes while gathering requirements, mapping business processes, solution design and implementing change management on a program level.
  


• Managing the configuration and layout of enterprise architecture and infrastructure
  


• Recommending changes to procedures that result in operational optimization.
  


• Update work management criteria and key design decision document which can be applied to divisional processes while updating requirements, mapping business processes, solution design and implementing change management.
  






• Lead all functional and technical aspects of CoT solution development including design of custom applications and interfaces ensuring the quality of the implementation.
  


• Verify and validate the solutions provided by the vendor, ensured the best solution is implemented and not what is easiest for the vendor.
  


• Guide developing a strategy for developing conversion functional specification and mapping.
  


• Support functional Test Case development, application testing and functional test about Transportation Services. Participating in root cause analysis reviews when applicable
  


• Assist the Divisional business units to transition to production support and ongoing sustainability.
  


• The resource is also responsible for supporting the Divisional implementation as the Maximo Technical Subject Matter Expert. This is an essential component to ensure project and program success and requires a resource with 10+ years of demonstrable work order systems implementation with the Maximo product.
  

Requirements

• Prepare test plans, test cases, scenarios and results documents;
  


• Execute various types of technical tests (unit, functional, integration, system, regression, penetration, performance and user acceptance testing);
  


• Analyze results and creating reports for Management as needed;
  


• Track problems, defects and issues within a large project;
  


• Assure the quality of software delivered by the team.
  

Must Haves:

• Leading major enterprise-wide Cloud transformations, with working knowledge of Cloud adoption, Infrastructure As Code (IaC), software-defined infrastructure and private and public Cloud systems
  


• Extensive knowledge & experience in IBM Maximo suite of applications related platform. Consistently refine the Maximo applications functionality, dependability, uptime, performance, eco-friendliness, and security, along with its databases and supplementary tools. Good to be a Maximo super-user
  


• Experience with Maximo versions, specifically Maximo 7.6, and a working knowledge of Maximo 9.1. Must be proficient in working on upgrades and development in versions 7.6.1.2 and MAS 9.1. Competency in all Maximo modules and features, including but not limited to Work Order Management, Asset Management, Preventive and Corrective Maintenance, Configuration, Scripting, Report Development, and interfacing Maximo with other systems.
  


• Experience in a technical advisory or consulting role preferably within utility industry documenting functional and technical designs, configuring applications to support client business processes and associated user stories across the work order life cycle.
  


• Strong interpersonal capabilities, including teamwork, facilitation, and negotiation skills. Along with exceptional analytical and technical aptitude. Outstanding planning and organizational abilities