Get AI-powered advice on this job and more exclusive features.
This range is provided by Collabera. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
CA$24.00/hr - CA$25.00/hr
Direct message the job poster from Collabera
- Provide hands-on technical support for the organization --- handling employee technology/tickets from beginning to end
- Required desk side support—will need to go to user’s desk and help them with issues at their desk
- Usually more inbound calls than outbound calls but during event/busy time it may be more 50/50
- Create knowledge-based articles as they’re intaking calls when they notice trends so that users can solve issues on their own in the future
- Types of problems:
- Contacting users
- Cleaning up disc space in supporting of Windows 11 migration
Must Have:
- Clear communication
- Recent grad to 1 year of experience working at a call center/service desk/user support role that used a ticketing system
- Ability to learn quickly
- Experience resolving minor security issues
- Experience in a customer support role
- Microsoft 365
- Windows 10
- SCCM
Seniority level
- Seniority level
Entry level
Employment type
- Employment type
Contract
Job function
- Job function
Information Technology
Referrals increase your chances of interviewing at Collabera by 2x
Sign in to set job alerts for “Technical Support Specialist” roles.
Information Technology Support Specialist - Tier 1
Markham, Ontario, Canada $55,000.00-$60,000.00 4 days ago
Technical Support Technician - Informational Technology, FT(J )
Junior Helpdesk Support Technician (Hybrid)
Applications Support Intermediate Analyst
Technical Support Analyst, Applications, Tangerine
Richmond Hill, Ontario, Canada 3 weeks ago
Endpoint Systems Support Analyst, Scotiabank
We’re unlocking community knowledge in a current way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
📌 Technical Support Specialist (Toronto)
🏢 Collabera
📍 Toronto
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.