Lead policy and claims services as a Commercial Account Manager at McFarlan Rowlands in Norwich, ON. Your role will be pivotal in ensuring exceptional client support.
You will take full responsibility for delivering top-notch service to assigned commercial clients, handling policy periods, questions, and claims. Your proficiency will not only aid in maintaining client satisfaction but also enhance operational efficiencies. Robust interpersonal skills are critical as you work closely with clients and insurance companies.
Key Responsibilities:
• Handle client inquiries and manage renewal processes effectively
• Oversee all mail and policy documentation for assigned accounts
• Process policy changes and meet coverage requirements




• Record claims and monitor essential documentation
• Provide support for fellow Commercial Brokers as required
Requirements:
• RIBO license is required
• 3-5 years of relevant industry experience
• Excellent customer service skills with attention to detail
• Proficient with Microsoft Office tools
• Organized and capable of prioritizing tasks
Bring your expertise in Commercial Lines and customer service to McFarlan Rowlands in Norwich and make a difference!
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📌 Norwich Commercial Account Manager Opening
🏢 McFarlan Rowlands Insurance Brokers
📍 Norwich