Enhance homebuyer experiences as a Customer Guide at Brookfield Residential in Calgary. Foster strong relationships, assist with inquiries, and ensure seamless transitions for all clients.
This role is crucial for creating personalized journeys for homebuyers. You will support the Community Manager by updating MLS listings, assisting with tours, and addressing customer questions. Collaborating with Sales and Marketing, Design, and Customer Care teams is key to providing outstanding service and satisfaction.
Key Responsibilities:
• Assist community lead with agreements and inquiries
• Be knowledgeable about Brookfield’s products and services
• Ensure accurate completion of paperwork and follow-ups
• Represent customer interests in team discussions
• Coordinate with teams to ensure a flawless customer experience
Requirements:
• Minimum 2 years of sales experience
• Proven customer service success record
• Solid attention to detail and multitasking ability
• Enthusiastic about technology and continuous learning
• Familiarity with CRM systems preferred
Bring your customer service expertise and passion for community building to Brookfield Residential in Calgary.
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