Senior Technical Partner Solutions Manager

Hybrid work model: Two days in-office with flexibility to work remotely on other days.

Why this role matters

Priceline Partner Solutions powers travel experiences for world‑recognised brands through a robust API platform. As Senior Technical Partner Solutions Manager, you will own the end‑to‑end technical relationship with a portfolio of strategic partners, driving integration quality and serving as a trusted expert for partners and internal teams.

What you will do

- Own the end‑to‑end technical relationship with a portfolio of strategic API partners, from integration and onboarding through to post‑launch performance and growth.
- Serve as the primary technical point of contact for partners, handling API questions, troubleshooting integration issues, and guiding partners toward effective solutions.
- Monitor and analyze API performance metrics to identify trends, surface issues proactively, and drive improvements before they become partner‑facing problems.
- Work cross‑functionally with Product, Engineering, and Commercial teams to advocate for partner needs and support the adoption of new API features and capabilities.
- Lead structured technical reviews with partners, translating data into clear and actionable insights.
- Create and maintain documentation covering integration best practices, onboarding processes, and key performance benchmarks.
- Contribute to process improvements that make onboarding faster, integrations more secure, and partner experiences more consistent.




- Manage multiple partner relationships and workstreams simultaneously while maintaining attention to detail and follow‑through.

What we are looking for

- Strong technical foundation: Comfortable reading API documentation, working with JSON, and troubleshooting integration issues independently.
- Excellent communication skills across technical and non‑technical audiences — partners, product teams, and senior stakeholders.
- Proactive and self‑directed: Identify problems before they escalate and follow through without needing reminders.
- Comfortable operating in ambiguity: Thrive in a fast‑moving environment where playbooks are still being written.
- A collaborative team player who understands that the best outcomes come from working across functions, not in silos.
- High standards for quality and accountability: Take ownership of partner relationships and the outcomes they produce.
- Intellectually curious: Want to understand how things work, not just what the output is.
- Nice to have: Experience with hotel, travel, or hospitality APIs or distribution systems.
- Familiarity with monitoring and analytics tools such as Grafana, Superset, Tableau, etc.
- Proficiency with SQL, Postman,



or similar tools for querying and testing.
- Experience working with distributed or cross‑functional international teams.

Compensation

The salary range for this position is $110,000–130,000 CAD. In addition to a competitive base salary, certain roles may be eligible for an annual bonus and/or equity grant.

Benefits

- Health & wellness coverage including medical, dental, vision, and mental health resources.
- Generous time off including PTO, holidays, a company‑wide Priceline Pause reset week, and paid volunteer days.
- Work/life support: ability to work up to 4 weeks per year from anywhere, parental leave, dependent care and family support resources, Summer Fridays, and office perks like stocked kitchens and catered meals (varies by location).
- Financial security programs such as retirement plans with company contributions, life and disability coverage, and tax‑advantaged accounts.
- Signature travel perks including employee‑only discounts on hotels and flights, VIP deals, and Big Deal Bucks credits.
- Additional perks & discounts such as travel and partner discounts, tuition support, legal support, and pet benefits.
- People‑first culture with Employee Resource Groups (ERGs), social events, recognition programs, and service awards that help you connect, grow, and celebrate together.

Equal Opportunity Statement

Priceline is a proud equal opportunity employer. We embrace and celebrate the unique lenses through which our employees see the world.

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📌 Senior Technical Partner Solutions Manager (Toronto)
🏢 Priceline.com
📍 Toronto