Elevate your career as a Senior IT Operations Analyst with TD in Toronto, Ontario. This role demands strong change management experience and excellent documentation skills in a collaborative environment.
As a Senior IT Operations Analyst, you will work within the Technology Change Management team, ensuring the effective execution of change processes and policies. Your extensive knowledge of ITIL methodologies and energetic communication skills will help drive success across various projects. You'll play a key role in training stakeholders and managing documentation to enhance operational performance.
Key Responsibilities:
• Modify and maintain change management documentation
• Coordinate technology change requests across business lines




• Manage relationships with key stakeholders for successful project execution
• Drive process improvements within ServiceNow
• Conduct reviews for adherence to change management policies
Requirements:
• 6-7 years of change management experience
• Strong knowledge of ITIL processes and tools
• Excellent verbal and written communication skills
• Experience with Microsoft Power products
• Familiarity with the banking/financial industry is a plus
Deliver exceptional documentation and driving strategies to enhance change management initiatives at TD in Toronto.
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📌 Senior IT Operations Analyst at TD (Toronto)
🏢 TD
📍 Toronto