Transform technical services at Stryker as the Continuous Improvement Lead. Harness your expertise in process improvement to achieve operational excellence and customer satisfaction.
In this hybrid role, you will use your experience in continuous improvement to analyze Technical Service processes and implement effective changes. Your collaboration with multiple departments will enable you to elevate service delivery quality and enhance efficiency across the board.
Key Responsibilities:
• Conduct end-to-end analyses of service processes
• Execute initiatives that drive measurable improvements
• Facilitate communication and training for stakeholders
• Establish performance baselines and monitor improvements
• Develop reporting dashboards with Operational Insights teams
Requirements:
• Bachelor’s degree in Business, Engineering, or a related area
• At least 5 years in continuous improvement environments
• Robust experience in root cause identification
• Proficient in Excel or Power BI for analysis
• Lean Six Sigma Green Belt is preferred
Lead the charge in operational excellence and enhance customer experiences through continuous improvement initiatives at Stryker.
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📌 Stryker Technical Service Improvement Lead (Hamilton)
🏢 Stryker
📍 Hamilton