Nova Cannabis Inc. is a national cannabis retailer operating primarily via the Value Buds banner. The company aims to deliver high‑quality cannabis products at everyday low prices.
Responsibilities
- Greet customers upon entrance, engage in conversation, and build a relationship to understand specific needs.
- Facilitate a welcoming and positive atmosphere for everyone in the store.
- Educate customers about cannabis products, strains, and consumption methods.
- Promote the company culture and brand by participating in merchandising and promotional activities.
- Work in partnership with Store Managers and other team members to generate sales.
- Maintain a high level of product and service knowledge; stay up‑to‑date with industry legislation, trends, and new products.
- Participate in routine store maintenance and ensure cleanliness is a priority.
- Complete customer transactions on the POS system and adhere to all cash and Loss Prevention procedures.
- Monitor inventory and re‑stock product regularly.
- Comply with all Occupational Health & Safety (OH&S;) policies and procedures.
- Support and promote Nova Cannabis’s social responsibility programs.
- Follow Nova Cannabis’s policies, standard operating procedures, and practices.
Experience and Qualifications
- Minimum of 2 years of customer service experience.
- Minimum of 2 years of retail and/or hospitality experience.
- Cannabis, liquor, or healthcare experience preferred.
- High School Diploma or equivalent.
- Valid CannaSell certification.
- Valid Qualified Cannabis Worker certification.
- Successful completion of a Criminal Record Check.
- Working knowledge of regulations related to selling cannabis in Saskatchewan.
- Must be 18 years or older and have reliable transportation.
Personal Characteristics and Requirements
- Excellent customer service skills with a positive, charismatic attitude.
- Ability to think on your feet and creatively problem‑solve.
- Open‑minded and constantly seeking ways to improve.
- Passionate about providing a positive, memorable experience for every customer.
- Excellent written and verbal communication skills and a professional demeanor.
- Team player who supports overall business success.
- Upholds ethics, confidentiality, and discretion at all times.
- Responsible and reliable.
Commitment to Diversity & Inclusion
Nova is an equal opportunity employer. We are committed to building a welcoming, inclusive, diverse, and safe workplace where all team members have equal prospect to succeed.
Only selected candidates will be contacted for next steps in the hiring process.
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