User support technician (Fredericton)

User support technician (Fredericton)

16 Aug
|
CUSTOM KART
|
Fredericton

16 Aug

CUSTOM KART

Fredericton

CUSTOM KART INC.

Job details

- Salary 30.00 hourly / 30 to 35 hours per week
- Terms of employment Permanent employment Full time
- Secondary (high) school graduation certificate

Experience

1 to less than 7 months

Work setting

- Relocation costs not covered by employer
- Willing to relocate
- Shopping centre or mall

Responsibilities

- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Provide customer service

Computer and technology knowledge

- iOS

Work conditions and physical capabilities

- Standing for extended periods

Personal suitability

- Client focus
- Effective interpersonal skills
- Initiative
- Organized
- Team player
- Ability to multitask
- Time management
- Commission
- Group insurance benefits

Other benefits

- Free parking available
- Learning/training paid by employer
- Paid time off (volunteering or personal days)
- Team building opportunities

Equal Employment Opportunity Statement

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

- Support for persons with disabilities
- Offers mentorship, coaching and/or networking opportunities for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities

- Support for newcomers and refugees

- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)




- Supports newcomers and/or refugees with foreign credential recognition
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
- Does not require Canadian work experience

- Support for youths

- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth

- Support for Veterans

- Offers mentorship, coaching and/or networking opportunities for Veterans
- Provides awareness training to employees to create a welcoming work environment for Veterans
- Supports Veterans in translating their military skills and experience into the language of the civilian job market

- Support for Indigenous people

- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

- Support for mature workers

- Applies hiring policies that discourage age discrimination
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Offers mentorship, coaching and/or networking opportunities for mature workers

- Supports for visible minorities

- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Offers mentorship programs that pair members of visible minorities with experienced employees
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

Who can apply for this job?

You can apply if you are:

- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada . The employer will not respond to your application.

Advertised until

#J-18808-Ljbffr

📌 User support technician (Fredericton)
🏢 CUSTOM KART
📍 Fredericton

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