As a Restaurant Manager at Tim Hortons, you empower and lead your team to deliver exceptional guest experiences. You promote a respectful team setting and manage team members with open communication and understanding. You have the knowledge, skills, and long-term vision to support the Senior Leadership Team and Restaurant Owner in running a successful business.

Operational Management

- Ordering supplies and overseeing building maintenance, cleanliness, and security
- Accountable for production of Always Fresh standards and waste levels

Financial Management

- Using restaurant-specific information from the CPP (Continuous Performance Plan), plans and works to budgets, maximizes profits and achieves sales and transaction targets
- Controls Food/Paper/Labour costs in the restaurant and administers payrolls

People Management

- Accountable for recruiting new team members, performance management, including training and developing new and existing team members
- Builds the restaurant's bench strength by identifying and developing high-potential employees
- Sets goals and objectives for the team and ensures an open-door policy for all team members
- Provides open communication with General Manager and Restaurant Owner

Guest Experience





- Ensures high standards of guest experience are maintained and demonstrated as a top priority
- Handles guest complaints and queries with professionalism and concern
- Implements and instills company policies, procedures, and ethics in their teams

Health & Safety

- Works in compliance with occupational health and safety legislation
- Ensures restaurant has a health and safety program in place
- Conducts regular workplace inspections and responds to unsafe acts and conditions
- Reports work-related injuries and illnesses to appropriate authorities
- Performs accident investigations for all work-related injuries and illnesses

Requirements

- Leadership experience in a restaurant or food service management role
- Strong communication skills
- Financial management ability including budgeting, cost control, and payroll administration
- Knowledge of occupational health and safety legislation
- Recruitment and performance management skills

Proven experience in restaurant or food service management, strong leadership and communication skills, knowledge of occupational health and safety legislation, financial management and budgeting experience.

#J-18808-Ljbffr

📌 Restaurant Manager (Burlington)
🏢 Tim Hortons
📍 Burlington