Our employer is a Toronto-based Zoho Advanced Partner with outstanding achievements in delivering high-quality services to clients using Zoho technologies.
They are looking for an experienced Product Manager who is capable of Business Analysis and Project Management (3-in-1) to join their team.
The company focuses on Zoho implementation, solution design, Zoho integrations with 3rd party tools, and migration to Zoho.
- Full-time, in-office position (Vaughan)
- Reporting to the CTO (company size: 10 people)
- The role might involve occasional travel to customers and industry events
- Applicants must be legally eligible to work in Canada
- Compensation Range: 85-95k CAD + performance bonus
The candidate must have experience covering the following aspects:
Business Analysis
- Understand and analyze customer's business model and processes
- Gather customer's requirements
- Develop Zoho solution design with the Zoho experts' team
- Collaborate on tech pre-sale with our Sales team, including running custom system demos and managing proposal development
Project Delivery
- Develop project scope, plan, and tasks backlog
- Manage project tasks and timelines
- Lead developers and system configurators
- Develop training materials and conduct customer training sessions
- Configure and customize Zoho system - basic functions
Requirements
- IT/software engineering education - preferred
- Decent experience in business analysis - must
- 2+ years of experience in project management and DEV team management - must
- 2+ years of experience in business software implementation and configuration - must
- Proven experience of working with customers and conducting meetings and workshops - must
- Excellent communication and verbal skills in English - must
- Proven experience in business processes mapping and design
- Good understanding of data modeling including ERD and other design tools
- Familiarity with software configuration tools and software development methodology
- Familiarity with software design and integration patterns
Additional requirements
- Ability and willingness to work in a small and a very dynamic and adaptable team
- Strong self-education capabilities
- Ability to run multiple projects and activities simultaneously
- Proactive approach and can do attitude
- Solid personal time management and prioritization skills
- Ability to work in a multi cultural environment and strong collaboration skills