Job Details

- Union: Non-Union
- Type: New
- Site: Toronto General Hospital & Toronto Western Hospital
- Department: Sprott Centre for Quality & Safety, Sprott Surgery
- Reports to: Director, Surgical Transformation & Quality
- Wage Range: $52.89 - $66.12 per hour.
- Hours: 37.5 Hours per Week
- Status: Permanent Full Time
- Closing Date: July 9, 2026

The Manager, Surgical Quality Improvement and Patient Safety is a critical leadership position within the Sprott Department of Surgery, responsible for advancing a comprehensive surgical quality improvement strategy across all surgical divisions and departments at UHN. This role also provides support in overseeing patient safety and associated committees for the Sprott Program in partnership with the Clinical Director and Program Medical Director.

Key Responsibilities

Leadership & Team Management

- Lead, mentor, and manage a team of Surgical Clinical Reviewers and a Quality Improvement & Data Coordinator
- Oversee daily operations, resource allocation, and fiscal accountability
- Champion quality improvement (QI) capacity building across Sprott

Quality Improvement & Patient Safety

- Design, lead, and implement quality improvement initiatives across surgical services (project management and execution)
- Partner with leadership to oversee the Sprott Program Quality of Care Committee (QCC)
- Strengthen processes related to serious safety event review, recommendations, and follow-through
- Identify opportunities to improve clinical outcomes and patient experience

Data Analysis & Reporting

- Oversee collection, analysis, and interpretation of clinical quality data
- Monitor key performance indicators and quality metrics
- Develop reports, dashboards, briefings, and presentations for senior leadership

Governance & Committees

- Lead and support key committees (e.g., Sprott Centre for Quality & Safety Collaborative, QCC)
- Develop agendas, presentations, minutes,



and governance frameworks
- Ensure strong accountability, reporting, and alignment with organizational priorities

Strategic Planning & Operations

- Contribute to short- and long-term planning aligned with UHN Surgery Strategic Action Plan
- Develop and implement operational policies and procedures
- Monitor progress and performance against goals and targets

Key Competencies

- Solid leadership and team development skills
- Expertise in quality improvement methodologies and healthcare data analytics
- Project management and execution
- Excellent communication, presentation, and stakeholder engagement abilities
- Proven ability to lead change and drive large-scale initiatives
- Strategic thinker with strong problem‑solving skills
- Experience working with multidisciplinary clinical teams

Education

- Master’s degree in Quality Improvement, Patient Safety, Health Administration, Business Administration, or a related field (required)
- Regulated health professional designation (preferred)

Experience

- 4–6 years of relevant experience in healthcare quality improvement and patient safety
- Demonstrated leadership experience in a complex healthcare environment

Professional Credentials (Assets)

- Certification in Quality Improvement and/or Patient Safety
- Active membership in relevant professional organizations

Why join UHN?

- Competitive offer packages
- Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP
- Close access to Transit and UHN shuttle service
- A flexible work environment
- Opportunities for development and promotions within a large organization
- Additional perks including travel, restaurants, parking, phone plans, auto insurance discounts, on‑site gyms, etc.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

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📌 Manager, Surgical Quality and Patient Safety (Toronto)
🏢 University Health Network
📍 Toronto