The Client Advisor delivers a memorable, sophisticated client experience while contributing to store sales and key performance indicators. The role focuses on building and maintaining client relationships, creating personalized looks, and supporting the overall boutique team. The advisor proactively uses company tools to identify opportunities and grow a client portfolio.
Responsibilities
- Provide outstanding client and after-sale service to all visitors and clients
- Identify client needs, anticipate requests, and create personalized, timeless looks
- Cultivate and grow a proactive client portfolio
- Drive individual sales performance to meet and exceed sales and KPI goals
- Effectively use available tools and applications to optimize business opportunities
- Collaborate with front and back-of-house teams to support team achievements
- Uphold and adhere to company policies and operational procedures
Requirements
- Preferred experience in fashion & accessory retail, customer service, or luxury hospitality
- Passion for fashion and ability to create personalized looks
- Business mindset with an entrepreneurial and performance orientation
- Strong team spirit, proactive attitude, and problem-solving skills
- Comfortable using digital tools and adaptable to recent technology
- Able to multitask in a fast-paced environment with excellent written and verbal communication in English and the local language; additional languages preferred
#J-18808-Ljbffr
📌 Client Advisor - Bloor St (Toronto)
🏢 Brobston Group
📍 Toronto
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.