Elevate your career at Hitachi Rail as a Support Analyst focused on lifecycle design in Toronto, Ontario. Your role will encompass optimizing customer solutions and managing support contracts in the rail industry.
This full-time position requires you to lead lifecycle management for global railway projects. You will collaborate with various teams to establish cost-effective strategies, conduct sustainability studies, and create robust scoping documents for bids, directly impacting service quality and customer satisfaction.
Key Responsibilities:
• Assess components and develop monitoring criteria
• Lead the creation of cost models for warranty support
• Initiate engineering services for redesign phases




• Ensure alignment with contractual obligations and customer expectations
• Facilitate bid governance by presenting Work Package estimates
Requirements:
• Bachelor’s degree in Engineering or similar field
• 5+ years in cross-functional project roles
• Solid experience in customer engagement
• Excellent documentation and communication skills
• Proficiency in standard software applications, especially Excel
Join Hitachi Rail to leverage your analytical skills in enhancing customer experience and operational excellence.
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📌 Hitachi Rail Support Analyst for Lifecycle Design (Toronto)
🏢 Hitachi Automotive Systems Americas
📍 Toronto