As a Community Specialist at Apple in Grande Prairie, Alberta, you will demonstrate your passion for Apple, sales, and growing relationships with multiple partner resellers. You will create excitement and build knowledge around Apple through training and demonstrations, traveling to different stores within your community to deliver outstanding customer experiences. You will be a brand ambassador responsible for influencing every aspect of the Apple experience including merchandising and brand standards.
In this position, you will work 40 hours per week with occasional overtime. Your work schedule will typically run Wednesday through Sunday, however flexibility is required as this will change based on business needs. You must provide your own reliable and efficient transportation.
Responsibilities
- Represent Apple within multiple partner stores and help customers develop relationships with our brand
- Sell directly to customers, work closely with partners, and create new owners of Apple products
- Provide an amazing customer experience by showcasing products, accessories, and services
- Proactively seek opportunities to expand awareness for new and existing customers
- Leverage curiosity for technology and stay up to date on initiatives impacting the customer journey
- Ensure all Apple fixtures, product exposures, and merchandising elements are maintained according to Apple's standards
- Align with leader on weekly partner visits
- Provide daily care and inspection of multiple points of sale and elevate issues for timely resolution
- Educate partners and customers through in-store trainings, demos, and sharing the latest sales promotions
- Distill key themes and insights from store visits and share feedback with other Apple teams
Minimum Qualifications
- Typically requires a minimum of 1–2 years of related experience
- Passion for helping customers and partners understand how Apple technology can enrich lives
- Curiosity for continuous learning and eagerness to share knowledge with others
- Outstanding customer focus
- Excellent communication skills
- Ability to educate, inspire, and influence others
- Solid relationship building skills with the ability to become a trusted business partner at multiple points of sale
Preferred Qualifications
- High level of integrity, trust, and accountability
- Strong self-motivation and ability to work independently in a quick-paced, constantly changing workplace
- Effective time management including ability to multi-task, organize, and prioritize tasks
- Ambition for driving sales results and recommending Apple solutions
- Background in direct sales or solution-based selling is a plus
Minimum 1–2 years of related experience; passion for Apple technology; excellent communication and relationship-building skills; ability to educate and influence customers and partners; reliable personal transportation required
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📌 Community Specialist, Channel Retail (Grande Prairie)
🏢 Apple
📍 Grande Prairie
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