Position Title: Marketing Manager 2

Top IT Firm

Type: Contract on W2

Location: Vancouver, BC: 3 days per week

Duration: 18months

COMMUNITY MANAGER (Contract Position)

The Coalition Franchise team is looking for a Community Manager with experience building and engaging player communities across social and owned platforms for the Gears of War franchise and Coalition Studio brand.

The Community Manager owns the health, growth, and engagement of the player community across platforms, driving consistent interaction and surfacing player insights to inform development, marketing, and live operations. This role ensures a strong connection between the studio and players throughout the product lifecycle.

The Coalition is a flagship first-party studio within Gaming Studios and the home to one of gaming’s most critically and commercially acclaimed series, Gears of War. We are a group of diverse and talented individuals working toward a common purpose: pushing the limits of Microsoft's entertainment platform and devices. As a studio, we lead from our values and work together to promote respect and inclusion, a growth mindset and grit, all while putting our team first. If you have the drive to work with our team, come work with us.

Community Manager

• Own and operate community platforms (Discord, social channels)

• Drive engagement via content, discussions, and campaigns

• Maintain healthy, active, and inclusive community environments

• Analyze engagement and adjust strategy accordingly

• Assigning admins

• Act as a bridge between players/community and internal teams

• Support marketing beats, launches, and live ops communications

RESPONSIBILITIES:

• Manages day-to-day activity and usage to keep the community engaged and productive

• Supports peers and ensures knowledge sharing across departments

• Shares insights and helps make information accessible and reliable

• Participates actively in discussions and is trusted by the

• Creates and manages:

o Community campaigns

o Conversations

o Community analytics

SKILLS & REQUIREMENTS:

• Proven experience managing and growing communities across social and/or owned platforms

• Robust written and verbal communication skills, with the ability to craft clear, engaging content for diverse audiences





• Demonstrated ability to build relationships and foster engagement with community members and stakeholders

• Experience developing and executing content and engagement strategies aligned to business goals

• Strong analytical skills with the ability to interpret community data, trends, and sentiment to drive decisions

• Ability to work cross-functionally and influence partners across development, marketing, and communications teams

• Highly organized and deadline-driven, with the ability to manage multiple priorities in a fast-paced environment

• Creative thinker with a passion for community building, storytelling, and player engagement

• Demonstrated ownership and drive for results, with a focus on continuous improvement

• Experience with community platforms (e.g., Discord, Reddit, social media channels) and engagement tools

• Passion for gaming and understanding of player communities, live service dynamics, and player sentiment

Additional Questions to help with Supplier Search:

• What are some of the alternative job titles we can search for? Social Media Mgr.

• What are some keywords we can use to source candidates? Social media, community.

• What wide industry talent pools are relevant for this role? Games, mobile games

• What studios/companies are recommended when searching for candidates?

• For this role can we bring in junior talent and help upskill them in role? Need experience in this role.

• Skills/qualifications that are top priority? Managing communities, excellent written and verbal communication, content development, highly organised, experience with community platforms (discord, reddit, social media channels )

Ideal Background:

• Proven experience managing and growing communities across social and/or owned platforms

• Strong written and verbal communication skills, with the ability to craft clear, engaging content for diverse audiences





• Demonstrated ability to build relationships and foster engagement with community members and stakeholders

• Experience developing and executing content and engagement strategies aligned to business goals

• Strong analytical skills with the ability to interpret community data, trends, and sentiment to drive decisions

• Ability to work cross-functionally and influence partners across development, marketing, and communications teams

• Highly organized and deadline-driven, with the ability to manage multiple priorities in a fast-paced workplace

• Creative thinker with a passion for community building, storytelling, and player engagement

• Demonstrated ownership and drive for results, with a focus on continuous improvement

• Experience with community platforms (e.g., Discord, Reddit, social media channels) and engagement tools

• Passion for gaming and understanding of player communities, live service dynamics, and player sentiment

SKILLS & REQUIREMENTS:

• Proven experience managing and growing communities across social and/or owned platforms

• Strong written and verbal communication skills, with the ability to craft clear, engaging content for diverse audiences

• Demonstrated ability to build relationships and foster engagement with community members and stakeholders

• Experience developing and executing content and engagement strategies aligned to business goals

• Strong analytical skills with the ability to interpret community data, trends, and sentiment to drive decisions

• Ability to work cross-functionally and influence partners across development, marketing, and communications teams

• Highly organized and deadline-driven, with the ability to manage multiple priorities in a fast-paced environment

• Creative thinker with a passion for community building, storytelling, and player engagement

• Demonstrated ownership and drive for results, with a focus on continuous improvement

• Experience with community platforms (e.g., Discord, Reddit, social media channels) and engagement tools

• Passion for gaming and understanding of player communities, live service dynamics, and player sentiment

In conclusion, don't miss out on this exciting opportunity to join our team and make a meaningful impact! Apply today! ??✉️ Please feel free to drop in your resume at

Thanks

📌 Community Manager (Waterloo)
🏢 IFG - International Financial Group
📍 Waterloo