Job Description

Key Responsibilities:

- Lead revenue growth and ensure profitability for assigned accounts
- Build and maintain strong client relationships through excellent service delivery
- Manage, mentor, and inspire in office teams to achieve performance goals
- Identify and pursue new business opportunities to drive account growth
- Oversee resource planning, scheduling, and workforce optimization
- Recruit, onboard, and train team members to support operational success
- Ensure compliance with safety standards and quality assurance protocols
- Drive client satisfaction and long-term account retention

Competencies for Success:

- Strong leadership presence with the ability to influence and inspire
- Results-oriented, with a focus on operational excellence and execution
- High level of accountability—for self and others
- Collaborative mindset and commitment to team success
- Exceptional attention to detail and organizational skills
- Comfortable using data and technology to inform decisions
- Committed to inclusive leadership—ensuring every voice is heard

Qualifications

Who are we looking for?

- Minimum of 2 years of operational experience in Custodial & Maintenance management.




- Experience overseeing custodial operations in retail and office environments is considered an asset.
- Multi site contract experience is a plus
- Ability to travel overnight when required
- Awareness of technical elements needed to deliver services support
- Attracts, develops and retains employees, providing a safe, supportive work environment, supporting People strategies
- Excellent interpersonal and communication skills.
- Strong attention to detail with the ability to manage multiple priorities in a fast paced and deadline driven environment.
- Must pass a Federal criminal background check
- Must have a clean drivers abstract

Benefits

What’s in it for you?

- Employee Referral Program!

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

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📌 Account Director - Facilities (Halifax Regional Municipality)
🏢 Dexterra
📍 Halifax Regional Municipality