We are hiring a Specialist II--Bilingual, Quality AssuranceReporting ToManager, Quality AssuranceFull-Time/Part- TimeFull-timeSalary Range$58,385 - $93,415Posting DateFebruary 12, 2026Closing DateFebruary 26, 2026Hours Of Work8:30 a.M. – 5:00 p.M.GradeOffice Location:12.6TorontoGreat location Steps away from the main public transit stationWhat We OfferHighly competitive compensation package which includes, base salary, bonus, advantages, and career advancement opportunitiesEligibility for benefits is dependent on the terms of employmentThe Opportunity The Bilingual Quality Assurance Specialist II is responsible for post-funding review and assessment of mortgage underwriting quality through evaluation of documentation, compliance to company policy guidelines and due diligence of the underwriting team.How You Will ContributeUsing an established review method, the Bilingual Quality Assurance Specialist will review a pre-determined number of mortgage applications (per each underwriter) to determine if company policies and procedures were followed and that prudent underwriting decisions were made Review files prior to closing to determine if policies and procedures were followed in adherence to underwriting guidelinesEnsure Quality Assurance reviews are conducted in a timely, efficient and objective manner Knowledgeable with lender, investor and insured underwriting guidelines Support the external audit process as directed by manager (i.E. gathering system information from internal systems, answering auditor questions)



Analyze root causes, patterns or trends in order to assist with the development and implementation of internal control proceduresAdhere to policies /procedures to ensure AML requirements are met, when applicableBilingualism required (French and English) - interactions with English and French speaking customers or partnersThe Experience You NeedDemonstrated ability to provide clear and detailed explanation, analysis and recommendations in both French and English University degree or post-secondary education and/or equivalent work experience Must have experience/knowledge of residential underwriting practices Comprehensive knowledge of mortgage operations, credit policies, including credit principles, practices, processes, products and services Experience identifying and investigating potentially fraudulent mortgage applications Proficiency in the use and operation of Microsoft Office applications i.E. Excel, Word, Outlook (Access skills would be considered an asset)Working Environment And Physical Demands AnalysisOffice environmentPeriods of high volume with tight timelinesLong periods of stationary position/sittingProlonged periods of repetitive movement (i.E. using a keyboard and mouse)Long periods of time in viewing a computer screenMulti-tasking may include speaking to customers on a telephone call while looking up information on a computer program.Why join First National?Competitive Compensation Comprehensive benefits program (i.E., Health Spending

📌 Specialist Ii--Bilingual, Quality Assurance - C$58,385 - C$93,415 A Year (Toronto)
🏢 First National
📍 Toronto