Job Title: Practice Manager

Location: King West – Toronto, ON, Canada

Type: Full-Time | On-site

Salary: $60,000 – $85,000 + Performance-Based Incentives

Overview

Our client is redefining skincare hospitality by merging cutting-edge technology, expert-led services, and boutique design into a truly elevated medical aesthetics experience. Located in the heart of King West, their flagship studio delivers results-driven skincare and injectables, offering patients natural-looking outcomes with minimal downtime in a luxurious setting.

As they build a team of forward-thinking professionals, they are seeking a Practice Manager to lead clinic operations, drive team performance, and create a standout guest experience. This is a rare chance to play a foundational role in shaping a clinic and culture with big aspirations in the aesthetics space.

Key Responsibilities

Operations and Business Management

- Oversee daily clinic operations and ensure high-quality patient experiences
- Monitor financial performance, assist with budgeting and reporting
- Maintain supply inventory and vendor coordination
- Support software implementation and process development
- Conduct audits and manage cost controls

Patient Services

- Foster a warm, high-touch guest experience
- Equip staff with knowledge to confidently communicate services and products
- Manage patient feedback and resolve concerns professionally
- Contribute to the development of value-driven treatment plans

Team Leadership and Development

- Lead hiring, onboarding, and ongoing training for clinical and administrative staff
- Build a positive, inclusive workplace culture




- Manage staff performance and clinic scheduling
- Conduct regular team meetings and performance evaluations
- Support team well-being through mentorship and proactive leadership

Sales and Strategy

- Develop and execute sales initiatives to increase patient engagement and revenue
- Set team sales goals and monitor performance
- Promote cross-selling and patient education strategies
- Analyze clinic performance data to identify areas of growth

Community Engagement and Partnerships

- Represent the clinic in community outreach and in-studio events
- Coordinate with vendors to maintain high-quality supply offerings
- Collaborate with leadership to align business development and growth initiatives

Required Experience and Qualifications

- Minimum 5 years in clinic, medspa, dermatology, or plastic surgery management
- Experience leading dynamic teams with a coaching-based leadership style
- Strong operational, financial, and sales acumen
- Comfortable in a fast-paced, evolving start-up environment
- Professional demeanor and high emotional intelligence
- Proficiency in Microsoft Office and practice management systems

Benefits

- Competitive salary and performance bonuses
- Full health benefits, including mental health support
- Discounted services and skincare products
- Ongoing training, continuing education, and mentorship opportunities
- A private office in a modern, luxury studio
- A supportive, mission-driven team culture

How To Apply

Please send your resume and cover letter to with the subject line: "Resume – Practice Manager". Only candidates selected for interviews will be contacted.

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📌 Medspa Practice Manager (Toronto)
🏢 Aesthetic Nexus
📍 Toronto