We are seeking an IT Support Specialist to provide exceptional technical support for end-user computing environments across Windows, Linux and macOS platforms. The successful candidate will be a versatile IT professional able to support a broad range of desktop, networking, and infrastructure technologies, with a focus on problem solving and superior customer satisfaction. They will have excellent interpersonal skills and be willing to work as part of a small yet hard working team. The office location is based in Burlington, Ontario

Responsibilities

- Maintain and action general Helpdesk queues for IT Support
- Windows, Linux and macOS administration, support and troubleshooting
- Provision, deploy, upgrade, and manage end-user computing devices
- Support user account administration, authentication, and endpoint security technologies
- Monitor and maintain endpoint patching, antivirus, encryption, and backup solutions
- Assist with Microsoft 365 applications, collaboration tools, and end-user productivity solutions
- Document technical issues, resolutions, and standard operating procedures
- IP Networking (TCP/IP, Subnetting, VLAN, DNS, DHCP)
- Monitor and maintain wireless access points
- Monitor and maintain network printers, scanners,



and other shared office technologies
- Troubleshoot hardware and software problems
- Contribute to IT projects, technology deployments, office moves, and continuous improvement initiatives

Qualifications

- Post-Secondary graduate in Computer Science or Information Systems
- Minimum Experience: 2-4 years.
- Experience with Microsoft Office Suites/Office 365 (Word, Excel, PowerPoint and Outlook)

What we Offer

- Employer funded benefits program
- Competitive total compensation package
- Work-Life Balance
- Employee assistance plan
- Employee Discount Platform
- Career Progression
- Casual Work Environment
- Social Events and Sports Teams
- Onsite Counsellor

Location: Burlington, Ontario (in‑office)

Hours: Monday to Friday, 40 hours per week

Vacancy: This is an existing position

Salary Range (Based on relevant Experience): $48,000 to $52,000 per year.

Equal Prospect Employment Statement

Evertz is committed to equal opportunity employment. Accommodations are available throughout the recruitment process for applicants with disabilities — please notify HR when scheduling your interview.

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📌 IT Desktop Support (Burlington)
🏢 Evertz Microsystems
📍 Burlington