Make a difference as a Customer Service Agent with Serco Canada, providing crucial support in Driver Examination Services. This role demands excellent service skills and the ability to navigate challenging customer interactions.
In your position, you will assist applicants in obtaining various licenses, ensuring a smooth workflow during testing. Your responsibilities will also include maintaining safety compliance and demonstrating strong attention to detail when setting up examination areas. With two years of experience demonstrated in customer service, you will bring valuable skills to enhance our operational success.
Key Responsibilities:
• Deliver outstanding assistance during all driver examinations
• Maintain compliance with safety regulations and policies
• Set up and secure examination rooms and materials
• Safely drive vehicles during candidate assessments
• Support applicants with questions and administrative needs
Requirements:
• GED or equivalent high school diploma required
• Valid Ontario Class G driver's license necessary
• Two years relevant customer service experience
• Ability to handle sensitive information carefully
• Proficient in Microsoft Office Suite required
Harness your skills while contributing to a protected, efficient service experience at Serco Canada.
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