Become a VIP Client Relations Specialist at iA, where your role is pivotal in supporting high-potential advisors within the life insurance sector. Through personalized service, you'll enhance clients' confidence about their future.
This role requires solid expertise, with 6 to 8 years in a similar capacity. You will engage in independent case resolution and maintain essential business relationships, contributing to the strategic growth within the mid-market segment that iA strives for.
Key Responsibilities:
• Provide personalized service experiences tailored to advisor needs
• Analyze complex client cases and action appropriate solutions
• Follow up on case status, ensuring clarity and consistency




• Collaborate with various teams to drive case progression
• Propose improvements for increased productivity
Requirements:
• 6 to 8 years in a relevant role with a college diploma
• Experience in life insurance products is essential
• Strong communication and critical thinking skills
• Detail-oriented with rigorous prioritization practices
• Fluency in French and advanced English essential
Impact client relationships positively through diligent support and expertise at iA.
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📌 VIP Client Relations Specialist at iA (Quebec City)
🏢 iA Financial Group (Industrial Alliance)
📍 Quebec City