Elevate customer success with Samsara as a Customer Success Manager in Canada. Lead the Scaled Customer Success team while driving onboarding, adoption, and measurable impacts for clients.
Samsara is seeking a Customer Success Manager to spearhead efforts for the Canada Scaled Customer Success team. This remote role invites leaders with a passion for digital communication and operational excellence. You'll manage team performance, lead coaching initiatives, and cultivate an energizing culture focused on customer outcomes.
Key Responsibilities: • Hire, onboard, and develop a high-performing team • Manage performance and deliver results across KPIs • Identify process improvements for efficiency gains • Lead 1:1s, pipeline reviews, and risk assessments • Drive digital plays to enhance customer journey
Requirements: • 2+ years of team management experience • Experience with SaaS onboarding programs • Solid work ethic and prioritization skills • Familiarity with customer success CRMs • Bachelor’s degree from an accredited institution
Become a part of Samsara’s mission to improve the global economy through enhanced customer success. #J-18808-Ljbffr