Shape the future of public safety as a Technical Account Manager with Axon, driving strategic customer engagements and technical solutions in a hybrid work setting in Grande Prairie.

As a pivotal point of contact at Axon, the Technical Account Manager role is vital for establishing long-term partnerships with key customers. This position emphasizes project management, customer advocacy, and technical expertise to meet operational objectives using Axon’s innovative products. Collaborate with cross-functional teams to ensure solutions meet diverse stakeholder needs while contributing to Axon’s mission of protecting life.

Key Responsibilities:



• Serve as the primary technical contact for assigned agencies • Develop expertise in Axon Records and Productivity Suite • Collaborate with customers to configure and optimize solutions • Deliver training sessions and facilitate knowledge transfer • Monitor support tickets and provide Tier 2 technical support

Requirements: • Bachelor's degree in IT, Business, or related field • 4+ years in technical account management or related fields • Experience with public safety organizations preferred • Strong skills in analytics and troubleshooting • Ability to manage diverse technical discussions

Leverage your technical insights and customer-facing skills to drive impactful outcomes with Axon. #J-18808-Ljbffr

📌 Technical Account Manager at Axon (Grande Prairie)
🏢 Stryker
📍 Grande Prairie