Executive Partnership & Relationship Management

- Own executive relationships for a select portfolio of high-value and high-potential accounts, serving as the primary strategic partner to C-suite and VP-level stakeholders.

- Build a deep understanding of each client’s business, priorities, KPIs, and stakeholder landscape to guide strategic conversations and strengthen the partnership.

- Lead QBRs, executive business reviews, and key client conversations, and represent AiDigital alongside agency partners in strategic pitches.

- Navigate executive escalations, complex stakeholder dynamics, and internal client politics while insulating execution teams from political and relational friction.

Strategic Advisory & Value Realization

- Develop and own strategic account plans focused on long‑term retention, relationship depth, and account growth.

- Identify opportunities to expand AiDigital’s impact by connecting client business needs with our programmatic, media, and technology capabilities.

- Ensure AiDigital’s work is tied to the business outcomes and KPIs that matter to each client, not just campaign-level performance.

Operational Alignment & Strategic Integration

- Translate client business priorities into transparent direction for Client Service, Strategy, Growth, and Product teams.

- Ensure continuity from post‑sale handoff through onboarding, execution, retention, and growth, keeping the original strategic vision connected to delivery.





- Maintain executive and strategic ownership while Client Service, Strategy, and Technical Account Management own day‑to‑day execution, media planning, and platform support.

- 7+ years of experience in programmatic advertising, digital media, or adtech, including significant experience in senior client‑facing roles.

- Deep hands‑on knowledge of the programmatic advertising ecosystem, including DSPs, media buying, measurement, and omnichannel digital media.

- Proven experience owning a portfolio of large enterprise or agency accounts, with direct accountability for client retention and account growth.

- Experience managing a multi‑million‑dollar book of business and developing strategic account plans for high‑value clients.

- Proven track record of building and maintaining relationships with C‑suite and VP‑level stakeholders.

- Demonstrated success retaining and growing existing accounts, with measurable examples of revenue growth, expanded scope, or increased client investment.

- Experience leading QBRs, annual planning, executive business reviews, and senior client presentations.

- Experience working across the full client lifecycle, from post‑sale transition and onboarding through retention, expansion, and renewal.

- Strong cross‑functional experience working with Client Service, Strategy, Sales/Growth, and Product teams.

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📌 Director of Client Partnerships (Canada)
🏢 AI Digital
📍 Canada