Dollarama is hiring a full‑time permanent Team Leader at its Toronto, ON location. This role involves leading and supervising store associates, maintaining visual merchandising standards, and ensuring excellent customer service in a high‑volume retail environment.

Responsibilities

- Lead and supervise store associates, providing guidance and support
- Responsible for store merchandising, shelf stocking, and boxing/unboxing daily shipments
- Ensure excellent customer service standards are met
- Conduct manager‑on‑duty tasks: daily breaks, time and attendance
- Implement and maintain visual merchandising standards based on company strategy
- Address customer complaints and resolve issues promptly
- Ensure store safety and cleanliness standards are met
- Perform cash management, store opening and closing duties as needed




- Participate in the inventory process
- Participate in employee training and performance evaluations

Requirements

- Minimum 1 year of experience in the retail industry
- Minimum 1 year of experience in team management
- Open availability required (day, evening, weekend shifts)
- Proven ability to organize time and manage priorities
- Strong leadership and communication skills
- Ability to work in a dynamic, fast‑paced, high‑volume setting
- Ambition to progress within the company

Benefits

Weekly pay, paid vacation, Birthday Leave, retirement plan, opportunities for career growth.

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📌 Team Leader (Toronto)
🏢 Dollarama
📍 Toronto