The Tim Hortons Shift Supervisor position is operational in nature and involves the supervision of Team Member activities on shift to ensure that standards around people, product, cleanliness, and Exceptional Guest Experience are fulfilled.

People Management
Leads by example and demonstrates the importance of treating every Team Member and Guest with respect
Reacts immediately to issues requiring attention during the shift
Provides ongoing, specific direction to team members
Encourages an exciting and fun work workplace while motivating Team Members to meet goals
Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership
Responds to guest in a friendly manner while maintaining an appropriate sense of urgency
Complies with and enforces all Tim Hortons operating standards




Supervises Team Members to ensure primary and secondary duties are completed

Why work for us?
Flexible scheduling
Employee meal discount
Premium Rate of Pay
Fast paced work workplace
Dental Plan
Medical Plan
Prescription Plan

REQUIREMENTS
Customer service background preferred
Previous experience in Quick Service an asset
Friendly and outgoing
Adaptable schedule
Experience in managing a Team is preferred

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

📌 Supervisor Black Diamond
🏢 Tim Hortons | Okotoks & Black Diamond
📍 Black Diamond