Join Cirdan's team as an IT Support Technician and deliver exceptional technical support to healthcare customers. Utilize your troubleshooting skills in Windows, Linux, and Azure environments.

Cirdan, a UK-based healthcare technology firm, seeks an experienced IT Support Technician. In this diverse and rewarding role, you'll be troubleshooting complex issues, mentoring junior staff, and ensuring the smooth operation of critical healthcare systems.

Work alongside customers and internal teams to streamline support services and enhance patient care through technology.

Key Responsibilities:
Provide technical support resolving incidents within SLAs
Troubleshoot issues across Windows, Linux/UNIX, and Azure




Escalate complex tickets to 3rd line support as needed
Mentor 1st line technicians and share knowledge
Monitor issues for improvement opportunities

Requirements:
3+ years in IT technical support role
Experience in a busy service desk setting
Knowledge of Windows, Linux/UNIX operating systems
Familiarity with Azure and database administration
Robust communication and customer service skills

Bring your problem-solving and technical expertise to support Cirdan's creative healthcare solutions.
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📌 Experienced It Support Technician At Cirdan Kitchener
🏢 Cirdan Imaging
📍 Kitchener