Qualification : Background in claims, policy servicing, billing, or protection products preferred.
Shift: Night
Work Mode: Office
Experience Required:
Minimum 2 years as Team Lead or Supervisor.
Experience in Insurance, Financial Services, or Contact Center operations.
Ability to manage KPIs, SLAs, and customer experience metrics.
Skills:
Leadership and coaching
Performance management
Communication and stakeholder management
Attention to detail and compliance
Adaptability and results orientation
📌 Team Lead Night
🏢 Gomoder
📍 Night
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