Drive Your Career Forward with Bannister — We’re Hiring a Service Advisor

Are you someone who thrives in a rapid-paced, people-focused environment? At Bannister Automotive Group, we’re not just fixing vehicles — we’re building relationships that last. With over 40 years of trusted service across Western Canada and recognition from Deloitte as one of Canada’s Best Managed Companies, we’re proud to be a family-owned group where your growth matters and your contributions are seen.

We’re currently looking for a Service Advisor to join our growing Bannister Cadillac Kelowna team. If you’re organized, customer-focused, and thrive in a collaborative environment, this might be the chance for you.

The Drive Ahead
Greet customers and guide them through the service experience with professionalism and care
Clearly document vehicle concerns and communicate service recommendations
Coordinate with technicians and parts departments to ensure efficiency and accuracy
Keep customers informed with timely updates and transparent repair timelines
Process repair orders, warranty claims, and invoices with attention to detail
Use dealership systems (CDK/PBS) to manage appointments and follow-up




Meet service targets while maintaining high standards of customer satisfaction

Performance Essentials
1–2 years of experience in a service advisor or customer-facing role (automotive experience is an asset)
Strong communication and organizational skills
Ability to stay composed in a fast-paced environment and manage multiple priorities
Comfortable working with dealership software and digital tools
Valid driver’s license with a clean abstract
Full time availability — typically Monday to Friday, with Saturdays as needed (approx. 40 hours/week)

Bannister Accessories
Competitive wages with a performance-based commission structure
Extended perks package, including health, dental, and vision care
Group RSP contribution program for long-term financial support
Unlimited growth opportunities across the Bannister Automotive Group — internal candidates are prioritized
Ongoing training and career development

Bannister Automotive Group is an equal opportunity employer and committed to providing a respectful, inclusive workplace. Accommodations are available upon request during the hiring process.

📌 Service Advisor Kelowna
🏢 Bannister Automotive Group
📍 Kelowna