Grandview Medical Centre is seeking a positive, reliable, and professional individual to join our team as a contract full-time Medical Office Assistant (37.5 hours per week, contract position).

As a front-line representative of the clinic, the successful candidate will consistently demonstrate professionalism, courtesy, and compassion in all interactions. This role plays a key part in ensuring the smooth flow of patients, communication, and information within the clinic, supporting both patients and the interdisciplinary care team.

Key Responsibilities
Answer and manage incoming phone calls professionally and efficiently
Schedule and coordinate appointments for physicians and allied health professionals
Relay physician messages accurately to patients by phone
Support patient flow and front desk operations
Communicate effectively with patients, providers, and team members

Qualifications




Graduate of a Medical Office Assistant Certificate Program (preferred)
Previous administrative or reception experience in a healthcare setting (asset)
Knowledge of medical terminology (preferred)
Experience with Oscar EMR (asset)
Robust computer skills

Core Competencies
Excellent verbal and written communication skills
Professional and courteous telephone manner
Strong organizational and multitasking abilities
Ability to work effectively in a rapid-paced environment
High attention to detail and accuracy
Solid listening and problem-solving skills
Ability to manage sensitive situations with professionalism and empathy
Commitment to confidentiality and exceptional patient service

Additional Requirements
Proof of two-dose COVID-19 vaccination
Completion of a Vulnerable Sector Check

📌 Medical Office Assistant Reception Cambridge
🏢 Grandview Medical Centre FHT
📍 Cambridge