Job Summary
The Assistant Manager plays a crucial role in supporting the Escape room and its operational and sales objectives. This position requires a proactive individual who can lead by example, ensuring exceptional customer service while overseeing daily activities. The Assistant Manager will assist in managing staff, customers and administrative tasks, contributing to a positive experience for customers and a productive work environment for employees.
Duties
Assist in daily operations and ensure adherence to company policies and procedures.
Lead and motivate team members to achieve goals and deliver outstanding customer service.
Handle administrative tasks such marketing via Facebook and Instagram. Creating and managing marketing ads.
Utilize POS systems effectively for transactions.
Address customer inquiries and resolve issues promptly to enhance customer satisfaction.
Cleaning and sanitizing rooms to ensure customer satisfaction.
Skills
Strong leadership abilities with a focus on team development and motivation.
Excellent customer service skills with the ability to engage positively with customers.
Competent in using POS systems for effective transaction processing.
Effective phone etiquette for qualified communication with customers.
This position offers an exciting chance for individuals looking to advance their career in a management roll while contributing positively to a small business.
Job Type: Part-time
Pay: $18.00-$22.00 per hour
Education:
Secondary School (preferred)
Experience:
Microsoft Office: 1 year (preferred)
Retail management: 1 year (preferred)
Licence/Certification:
Driving Licence (required)
Work Location: In person
📌 Part Time Assistant Manager Milton
🏢 Mission Possible Escape Rooms
📍 Milton
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