Germain Hotels in Brossard, QC is seeking a hotel manager focused on guest satisfaction. You will lead front desk, reservations, night audit and concierge teams to deliver consistent service excellence.
You will train staff, monitor guest feedback, optimize occupancy and drive room revenue while ensuring a protected, welcoming setting for guests and colleagues. Evening shifts and weekends are required; collaboration with other departments is essential to exceed guest expectations.
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📌 Guest Experience Manager — Evening & Weekend Leader Quebec City
🏢 Germain Hôtels
📍 Quebec City
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