Enhance cloud service performance as a Senior IT Operations Analyst at TD in Toronto, Ontario. Provide crucial 24/7 Azure public cloud operational support, ensuring quality and availability.
In this senior role, you'll manage DEV to PROD PaaS/IaaS environments, resolving incidents through collaboration and technical expertise. Your responsibilities will include Level 2 support for cloud infrastructures, compliance with ITIL processes, and preventive maintenance tasks. The company seeks candidates adept at problem determination and familiar with Azure services.
Key Responsibilities:
• Provide 24/7 operational support for Azure services
• Troubleshoot incidents and manage configurations
• Create support documentation and scripts




• Drive root cause analysis for repeat incidents
• Monitor service delivery and ensure customer satisfaction
Requirements:
• Expert knowledge of Azure Public Cloud
• Experience supporting cloud technologies like Azure Databricks
• Familiarity with DevOps, Agile and scripting tools
• Capability to resolve P1 to P4 incidents
• Understanding of LAN/WAN technologies
Leverage your skills in Azure cloud operations and problem-solving to enhance TD's technological landscape.
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📌 Senior Azure IT Operations Analyst Toronto
🏢 The Toronto-Dominion Bank (Canada)
📍 Toronto