Indigo is seeking a Customer Experience Leader to drive store customer programs and outcomes. You will model high-performance service, coach teams, and help translate omnichannel insights into approachable actions that elevate the Indigo brand in a rapid-paced retail setting.
You will lead daily communications, store rallies, and loyalty initiatives while partnering with various teams to ensure a cohesive customer journey from online to in-store experiences.
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📌 Customer Experience Leader – Omni Channel Coach St Catharines (St. Catharines)
🏢 Indigo
📍 St. Catharines
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