- Answer written and oral inquiries
- Address customers' complaints or concerns
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive payments
- Consult with clients after sale to provide ongoing support
Computer and technology knowledge
- MS Excel
- MS Outlook
- MS Windows
Security and safety
- Reference required
Transportation/travel information
- Own transportation
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlinesWork under pressure
- Walking
Personal suitability
- Punctuality
- Client focus
- Productive interpersonal skills
- Excellent written communication
- Organized
- Reliability
- Team player
- Initiative
- Ability to multitask
- Dependability
- Honesty
- Quick learner
Screening questions
- Do you have experience working in this field?
Employment terms options
- Morning
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits