Industry: Customer Service/Technical Support in the Remote Workforce

Why consider this job opportunity
Competitive salary based on the position offered
Incentives and performance‑based bonuses
Paid training
Opportunities for personal and professional development
Comprehensive benefits package including retirement savings plan, medical, dental, and vision insurance, and employee assistance program

What to Expect (Job Responsibilities)
Handle customer inquiries and issues via inbound/outbound calls or internet communication
Utilize call flow guide to provide assistance and resolve problems
Document and retrieve information in databases
Offer additional products and/or services to support customer success

What is Required (Qualifications)
Fluent in both written and spoken English and French
High school diploma or GED
Minimum of six months of customer service or sales experience
Quiet and distraction‑free work environment for remote positions
Exceptional service skills




Strong computer navigation and IT knowledge; familiarity with iOS and/or macOS preferred
High‑speed internet and smartphone

How to Stand Out (Preferred Qualifications)
Type of experience or interests
Years/months of experience
Required education/licensing/certifications
Proficiency in rapid‑paced multitasking
Eagerness to learn new technologies
Personal qualities/skills important to the role (tech, service, etc.)

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Talentify isn't the EOR for this position. Instead, our role in this specific prospect is to link outstanding candidates with a top‑tier employer.
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📌 Customer Service / Technical Support Representative Remote Bilingual: French/english Calgary
🏢 Concentrix
📍 Calgary