Elevate user productivity as a Distribution Digital Support Specialist with Canada Life. Engage with enthusiastic users and provide essential technology support in this contract role.
In this one-year commitment, you'll become a subject matter expert in our tailored Salesforce system. Your responsibilities include identifying user needs, troubleshooting, and promoting best practices. Provide outstanding customer service while mastering a energetic technology environment.
Key Responsibilities:
• Become an expert on Canada Life's tailored Salesforce system
• Identify and address users' technology needs
• Troubleshoot and resolve technical issues effectively
• Provide exceptional support via phone and email
• Track user interactions in a ticketing system
Requirements:
• Bilingual in French and English
• Experience in Service Desk or Help Desk roles
• Skilled in Salesforce or CRM tools
• Proficient in Microsoft Office Suite
• Strong analytical and communication abilities
Support users with technology and join Canada Life as a Distribution Digital Support Specialist.
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📌 Digital Support Specialist at Canada Life (London)
🏢 TechAlliance of Southwestern Ontario, London Economic Development
📍 London