Elevate your career as a Product Expert at DECIEM's Toronto Head Office. This role emphasizes delivering personalized skincare guidance through various communication channels.As an Associate Product Expert, you’ll become a key resource for customers navigating their skincare challenges. You will provide tailored product recommendations backed by science to enhance their experiences. Collaborate with a passionate team, translating complex ingredient information into accessible advice, affirming DECIEM's commitment to customer satisfaction.Key Responsibilities:- Deliver personalized skincare advice via phone, email,



and live chat- Build meaningful customer relationships through tailored routines- Collaborate with the R&D team to deepen product knowledge- Document customer interactions and feedback accurately- Participate in cross-functional teamwork for seamless experiencesRequirements:- 1 to 2 years in a customer service or contact center role- Excellent written and verbal communication skills- Strong attention to detail and problem-solving ability- Intermediate computer skills in Salesforce and Google Suite- Ability to thrive in a rapid-paced environmentBecome a skincare specialist by joining DECIEM and engage every customer with expertise and compassion.#J-18808-Ljbffr

📌 Associate, Product Expert - C$50,000 - C$55,000 A Year (Winnipeg)
🏢 DECIEM
📍 Winnipeg