Become an Optical Manager with Warby Parker and elevate customer experiences in eyewear. Lead a team and engage directly with customers to ensure satisfaction and expert service.
Warby Parker seeks a licensed Optical Manager to enrich its in-house Optical team. In this role, you'll utilize your expertise in eyewear to guide first-time users and longtime fans alike. Your leadership will empower Opticians, helping to foster a supportive workplace while enhancing customer loyalty through exceptional service.
Key Responsibilities:
• Assist customers with all eyewear needs directly
• Measure, adjust, and fit eyewear with precision
• Ensure eyewear meets optical standards and customer requests




• Break down prescription terminology for customer understanding
• Manage Opticians, offering feedback and team development
Requirements:
• Licensed dispensing optician with 2+ years of management experience
• Strong leadership skills and commitment to optical standards
• Passion for eyewear and retail industries
• Excellent communication skills
• Detail-oriented and capable of multitasking
This role combines leadership with customer service, enhancing your optical expertise at Warby Parker.
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📌 Optical Manager at Warby Parker (Toronto)
🏢 Warby Parker
📍 Toronto