Become an Advisory Agent at Desjardins, where you'll focus on enhancing the client experience in a full-time on-site capacity in the Laurentides region. Your role will be pivotal in member engagement.
As an Advisory Agent, you will assist clients in understanding applications and technology for self-transactions. Your responsibilities include welcoming customers, evaluating their needs, and directing them effectively. You'll work closely with personal finance advisors to improve service and support clients dealing with irregularities.
Key Responsibilities:
• Guide members in using self-service applications
• Provide a warm welcome and assess customer needs
• Contribute to business growth through quality service
• Help clients facing fraud by making appropriate referrals
• Collaborate with finance advisors to enhance client satisfaction
Requirements:
• No specific experience required; open to all
• Excellent verbal communication and relationship skills
• Advocate for diversity and a supportive workplace
• Robust troubleshooting skills
• Full-time on-site availability required
Bring your passion for service and dedication to Desjardins, where each interaction matters.
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