Now Hiring: Service Advisor – Be the Friendly Face of Our Service Department & Drive an Exceptional Experience Every Visit!

Be the Voice of Confidence – Guide Customers Through a 5-Star Service Experience!

We’re looking for a customer-focused, organized, and energetic Service Advisor to join our agile dealership team! As the first point of contact for service customers, you’ll play a key role in delivering a smooth, qualified, and friendly experience from check-in to pick-up.

Location: 52 King St, Barrie ON (Kia)

Compensation: $60,000-$80,000+ per year

What You Will Be Doing:
Ascertain auto services by listening to customer's description of symptoms; clarifying the description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules
Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
Develop estimates by costing materials, supplies, and labour; calculating customer's payment, including deductibles
Prepare repair orders (RO) by describing symptoms, problems,



and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system
Maintain customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation
Maintain accurate records by recording problems and corrective actions planned
Update job knowledge by participating in educational prospects; reading manufacturers' publications
Other duties as assigned

What You Bring to the Table:
Excellent customer service skills
Minimum 1 - 2 years in a similar sales or customer service role
Auto experience considered an asset
Valid G Drivers License
Able to work flexible hours within our business hours including Saturdays

So why work for us?
The 401 Group of Companies is privately owned and 100
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📌 Experienced Service Advisor Barrie Kia (Canada)
🏢 The 401 Group
📍 Canada