POSITION SUMMARY: Serving as the initial point of contact for all individuals, the Administrative Assistant plays an significant role as the face of the centre. As part of the Employment and Learning Centre team, the Administrative Assistant is responsible for complex and detailed administrative support. Along with the ability to maintain a positive attitude through change and multiple priorities, the Administrative Assistant has excellent communication, computer, and organizational skills. This is an in-scope position.
MAJOR RESPONSIBILITIES:
Administrative Duties:
Model exemplary customer service while creating a welcoming setting;
Share information about YWCA Saskatoon and Employment & Learning Centre programs and services and make appropriate referrals;
Schedule and manage client appointments and provide administrative support to program staff and management.
Records and Reporting:
Enter and maintain accurate client and program data;
Track information, statistics, and feedback for reporting and valuation;
Create forms and spreadsheets as required.
Office Support:
Provide administrative support such as scanning, file management, and photocopying;
Collaborate on marketing initiatives and support Employment & Learning Centre programs;
Other duties as required.
QUALIFICATIONS:
Diploma or certificate in administration, office or business-related field
A minimum of 2 years of relevant experience in an administrative assistant role or a comparable position that involves client services and reception duties.